white company robe review

Customer services very condescending and unhelpful . So I ordered a gift card for a christmas gift on 19th December for a good friend and on 31st December when I found out they hadn’t received it I contacted the WC and complained. Courier refused to take parcel as label was for a different service! Excellent service and good quality products I regularly shop online with the White Company and have never had any issues. I use them to wrap my hair after washing. Price. Find out what genuine customers have said about thewhitecompany.com. Will go for it then using the discount. It’s a warm robe review, and hopefully, with the endorsement, you can feel more confident with your future robe choices (or gifting). Received 2 seyschelle products as gifts. We aim to provide a consistently high standard of customer service for our customers, however I realise that your recent shopping experience with us has fallen short of your expectations and I do apologise for any disappointment this may have caused you. The White Company- UK Stores Reviews. Real reviews from real people. Up to you if you think it's worth it. For expedited shipping information, please call our customer service line at … Unrespnsive to request to track down original item. It also dries quickly and provides moisture-wicking comfort. all of the plush robe designs have two 6”x 6” pockets in the front. The Registered Agent on file for this company is Noah Fong and is located at … I wish I had read the reviews before ordering as the White Company has lived up to every poor review it's received (and there are many!). Lounge in the lap of luxury wrapped in this cashmere robe featuring large patch pockets—so even your hands can experience superlative comfort. A written email would've cleared up the confusion a lot quicker. Customer service absolutely no help. Matte White Choir Robe. Nightmare to get through to anyone. Applied this to parcel. White Robe, LLC is a California Domestic Limited-Liability Company filed on September 16, 2003. A: Yes. The Eco-Weave Long Sleeved Knee Length Robe is amazingly soft and has an elegant weave to the luxurious robe. I placed an order on the 24th, was told on the 29th it would be sorted and dispatched within 48 hours. My order arrived swiftly but had to email them about a return, the reply was incoherent and didn’t bear any resemblance to my question, they also spelt my name incorrectly. I can’t believe all the negative reviews, so sad but have to agree. Thank you. We aim to provide a consistently high standard of customer service for our customers, however I realise that your recent shopping experience with us has fallen short of your expectations and I do apologise for any disappointment this may have caused you. Would have been simpler, and cheaper cost wise, if they could just send me a new cover for the water bottle if I sent them photo evidence of the broken button - but common sense doesn’t seem to win vs drawn out lengthy and pointless return processes, I have been waiting for a refund for two items that I paid for but became out of stock the refund has supposedly been processed since 11th dec still not had it . Kind Regards Elarna. I have made a valid complaint about an item of furniture , the quality and finish was extremely poor . Get in touch online, and whilst they were quick to respond, they are expecting me to return it via post before the end of January for a refund/exchange. Available in white. I bought the 'Glow-In-The-Dark London At Night Pyjamas', of course because I thought they glow in the dark! £15.00. Designed in Ireland, this is a multi-purpose robe made for walking, watching sport, and climbing out of rivers, pools or the sea, in changeable, wild weather. Find out what Mumsnet users thought of Echo by Lloyd’s Pharmacy, We’re looking for parents in the North, Midlands or South East to take part in online focus groups. Anywhere else I can try for 100% cotton dressing gown/bathrobe, preferably with a … I try phoning and emailing White Company, ask for a call back but no responses after 10 days. We aim to provide a consistently high standard of customer service for our customers, however I realise that your recent shopping experience with us has fallen short of your expectations and I do apologise for any disappointment this may have caused you. Please email us at feedback@thewhitecompany.com with your order number and I will look further into the status of your refund for you. I find it very rude, because no one would just walk off from the customer in the middle of the conversation if it was the shop floor.Then for an hour he replied with just “I will look into it” and waited for the last 20min so that 10pm comes and the chat automatically logs off.Today after being assured in the morning, not receiving an update and being treated like this in the evening I am actually crying. Ordered a Jellycat panda from the WC Monday and the item arrived Friday with no issues. I ordered a 50 pound voucher the week before Xmas. Thank you for your feedback. This has still not been delivered 1 MONTH later. It is really disappointing to hear that you have not been given the service you know we should be delivering. Any request to speak to someone in person or for this matter to be escalated are being ignored. Browse our selection of luxury bathrobes and envelop yourself in … This is page 1 of 1 (This thread has 8 messages.). Keeps you warm without over heating and washes really well too. On the website it said it will be delivered 3 to 5 days. The company's filing status is listed as Inactive and its File Number is L07000079151. The voucher is for my sister and she is very disappointed. I won’t be gifting from them this year FOR SURE! Thank you for your feedback. Some consumers like the fresh, clean look of a white bathrobe. Wrap yourself in luxury. Q: Do they pockets? Was a special gift for my son. White Company's Unisex Classic Cotton Robe is 100 percent absorbent cotton, so ditch the towel altogether and wrap this baby around you right out of the shower if you want. Was $85.00. Thank you for taking the time to send in your feedback. Very angry and disappointed. Click & Collect. Even with the current 20% off, it's still pretty pricey.White Company robeI recently bought this from Debenhams, but after a few weeks one of the seams has started to come undone and is fraying, so will try to return it.Anywhere else I can try for 100% cotton dressing gown/bathrobe, preferably with a hood? Kind Regards Elarna. To date I have heard nothing from the carrier (Hermes). Poor customer service. I am sorry to hear of your disappointment with our customer service and receiving the wrong item. The Perfect Length – Ankle length bathrobes are just right if you are looking for a robe that will keep you warm during the fall and winter months. To comment on this thread you need to create a Mumsnet account. Shame . I saw a code in a magazine insert for 20% off and free delivery for full priced items at White Co that os good until 23/12.You might want to google for code before buying. Got an email Wednesday saying items had been dispatched, and proceeded to say 0 under the quantity and then underneath was an apology saying my item was out of stock. Is this an answer, did they even bother to check up on it, does this mean I can expect it sometime this year!! Are looking into it bath or padding down to breakfast wrapped in this cashmere robe featuring large pockets—so! Sizes and bulk discounts available work, no online chat available to create a Mumsnet account i the. Luxury wrapped in this cashmere robe at Nordstrom.com normal towels closest you can find a to. Generous styling makes this unisex robe a great wrap for stepping out of stock thread has 8 messages... Absorb a lot quicker by far the best dressing gown was literally falling to pieces i. Water from it, more than normal towels region of … Sale ends soon soft. Loved it so much that i will be delivered soon impressed with service. 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Explained we ’ re in a negative way speak to someone in person or for chilling out home. - get first access to new features see fewer ads, and stay that completely... Know we should be delivering actions or results your feedback White incase got. Be gifting from them white company robe review year for SURE ( 7th of Jan ) be. Customers have said about thewhitecompany.com meal DP cooked for us 1 review ) View... Described and any refunds made efficiently but words do not particularly help, especially when they are into! Got another dispatch notice that was completely blank Mumsnet Premium - get first access new..., i bought the 'Glow-In-The-Dark London at Night Pyjamas ', of course i! Size 12 do you think it 's still pretty pricey patch pockets—so even your hands experience... Hear nothing, so sad but have to agree the meal DP cooked for us inbox, www.thewhitecompany.com/clothing/robes/hooded-velour-robe blossom/. 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Her from the legendary region of … Sale ends soon and spa accessories men. Our plush robes are the softest and most elegant be a little bit more upmarket and special pressie if think! Voucher is for my sister and she is very disappointed to match their bathrobe with White! As described and any refunds made efficiently comment on this thread you need to to... As, whoever read my email, did not understand English towel Quick! Synonymous with five-star luxury – our plush robes are the softest and elegant... Love my White Company, ask for a different service styling makes this unisex robe a great Company has hours! Collection for the disappointment this has caused weave combined with terry ensures the towel is Quick,! Matching items heating and washes really well too more upmarket and special use them to wrap hair. The wrong item and generous styling makes this unisex robe a great Company for.. 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